Aparthotel sa Rwanda

"Great staff on reception - very friendly and helpful, especially since I was the only guest in the hotel during the low season. The room was at an excellent rate and was very comfortable, clean and had everything I needed. The reception staff got me a kettle when I asked and I slept well."

Construction works are going on in the area and at the hotel in winter. Theh hamman, spa and bar and restaurant are all closed in winter too - all understandable and no huge deal and there's plenty in the area open all the time.

"Arrival was easy, all systems worked well, reception staff helpful, lovely little Christmas touches like pepperkarka on the desk and sweets in a bag! Comfy bed, lovely and warm, very good shower. Altogether perfect for our short stay to the family for the festivities."

N/A

"Location was great and the hotel was up to the best standards"

Aucun.

"It was nice experience with this Hotel i recommend ..All there good staff Recpeatin Omani or Expat."

Aucun.

"Breakfast was very good. Location was ideal, in the centre for restaurants etc. Area felt very safe in the evening,"

Key card for lift was problematic. Lounge was a litle sparsely furnished.

"Check-in at any time you want, breakfast is the best, transportation is close to everywhere"

Aucun.

"The apartment was clean, stylish, and comfortable with excellent facilities including a kitchen, microwave, fridge and freezer, widescreen TV with Sky, lovely big sliding door with great views over Gib, as well as access to a pool and gym, with a Costa coffee in the foyer. It’s in a great location near some very nice restaurants such as Rendezvous, The Lounge, Monique’s, and Cafe Pepe (fabulous fish!) and a short walk to a nice tapas wine bar, Main Street, Casemates Square and only 20 mins walk to the cable car. The added bonus is being next door to Morrisons- we don’t want to eat out all the time so it is very convenient to have bread, cheese, salad, and wine on the doorstep. All the staff are incredibly nice, with a special mention for Kristina who gave us a really amazing room! I’ve been here for work many times, this is the first holiday we’ve ever had here and I highly recommend staying at Atlantic Suites - for a perfect holiday apartment."

Nothing

"The staff were really kind and helpful. And they never even expect to be tipped. We wanted to tip the girl who was so helpful to us throughout our stay but there was nobody there on the day we left because our flight was too early."

Nothing.

"The hospitality and service are amazing. They are vety good people. They did extra for me and my friend. And the most important thing, I felt safe."

Aucun.

"Excellent stay - Top staff. Amazing breakfast - Clean beach"

Minors details still to be corrected.

"Everything was well managed. Staff was very supportive Specially the lady Ayesha was Very well mannered."

Aucun.

"Excellent 👌🏻 well renovated and very clean as usual"

Aucun.

"Good facilities, nice layout, code for the front door."

Air con didn’t reach the bedroom and could hear the traffic at night.

"A wonderful place, I will not forget the stunning ocean view. Everything was fully functional, thank you, I hope to come back!"

nothing

"Localização, o serviço de valet é ótimo! O café da manhã é excelente! Quarto bem espaçoso e equipado, cama confortável e a localização excepcional!"

Apenas uma lâmpada perto do guarda-roupa estava queimada

"The property is located close to the beach, which was great! The bed was comfortable, and they had AC. It did really look like in the pictures. There was a free parking place to park your car. Also, they provided free places on the beach with umbrella."

Aucun.

"The room was spacious, organized, and clean. In addition, the sun came shining in throughout the morning. We had access to many amenities (including kitchenette!). The location is in a quiet town, where everyone is friendly. We needed to stay a second night, and they happily extended our stay."

Aucun.

"very nice apartment with great view on a quiet beach. Was wonderful to wake up and have a coffee with the view."

Aucun.

"Very nice and helpful personnel, spacious house, good location, two swimming pools, peaceful and quit surroundings"

The wifi doesn't work at all uptsairs Some drawers were dusty and the terrace with the table and chairs were not cleaned

"The staff were very polite and attentive, and the rooms were absolutely spotlessly clean! It was by far the best breakfast in Africa! A lovely touch with Homemade granola & even detox juice along with a great selection to sit every tastebud!! Fantastic!"

Aucun.

"In the mall makes it super accessible. Apartments are large and well kept. Lovely views over Bahrain. Kind staff. We slept very well."

Aucun.

"Excellent location…very close to transport and shopping. Apartment was spacious and had the amenities we needed. The staff were friendly, responsive and very helpful."

The building looked a little older and some of the fittings looked like they needed some tlc.

"Ubicación excelente! Atención garantizada 24/7 por Agustín, un genio!! Siempre, siempre al pendiente de que no nos falte nada y dándonos las mejores recomendaciones! Volveremos!! Habitaciones mega prácticas y cómodas! Súper CONFIABLE! 10/10 Fuimos 1 semana y no tuvimos ni un problema! Anímense : )"

Aucun.

"The accommodations are wonderful. The view from the back balcony is breathtaking as it overlooks the ocean. It is very comfortable, clean, spacious and inviting. Renalda greeted us when we arrived and was a great contact in the Dominica."

It is about a 30-45 minute walk into the town of Roseau. It is a short walk uphill to accommodations if you do not have vehicle.

"The room was large and comfortable. The beds were excellent, and the cleaning staff was amazing. The views from our room were great, overlooking Suva harbour. The location was central but a bit steep for us."

We are seniors, so walking up to the hotel was hard. The internet was not up to scratch, but all in all, I actually liked the place.

"Hotel with comfortable room, clean and spacious. Very good service with free parking. Staff very professional and helpful."

Aucun.

"very nice apartment with great view on a quiet beach. Was wonderful to wake up and have a coffee with the view."

Aucun.

"Excellent 👌🏻 well renovated and very clean as usual"

Aucun.

"Full totality of the stay. Location, staff, rooftop spa area."

Nothing.

"Secure car park right below the apt. Staff spoke very good English (uncommon in Spain). Kitchenette is good but washer is small (5kg). Location is good with walking distance to nearby supermkts. Room is comfy."

No AC and barely any heat from heater. Need to open windows for ventilation. Bizkaia Plaza is opposite of hotel and at night, there are people talking quite loudly (seems loud because the area is quiet at night). Car park space is also quite tight.

"El hotel en general es muy bonito, y la piscina está muy Bien: Mis chamos no querían salir de la piscina, en especial por el pequeño "Parque" acuático que tienen en las instalaciones de la piscina. Las piscinas las mantienen muy Bien limpias, incluso fuimos testigos de la limpieza exhaustiva que realizaron a la piscina de niños. El personal de mantenimiento le damos un buen "pulgar arriba". Se nos daño la cerradura y la cambiaron Al mismo momento en el que lo reportamos, a pesar de que tenían "various casos de emergencia" que necesitaban atender. Muy bien por El líder de mantenimiento."

El desayuno fue un desastre. Cuando llegamos nos asignaron una muchacha para hacerle seguimiento a nuestra "experiencia" en El hotel y nos dijo: "El desayuno es a la Carta, así que no hay que preocuparse". La verdad es que solo habían 3 tipos de desayuno y eran sumamente estrictos (no se podía cambiar pan por arepa por ejemplo). La Carta decía "huevos Al gusto", sin embargo no había huevos hervidos. A la final nos lo prepararon (porque Les explicamos que eran para Los niños) no sin antes mostrar una cara de desacuerdo y "volteada de ojos" no muy agradable. Por otro lado, El hotel estaba casi full (hecho corroborado por Los mismos administradores / trabajadores del hotel), y la disponibilidad de mesas era escasa, en incluso se hacían colas, especialmente, cerca de la hora de cierre del restaurant (10a.m.). Como especialistas en Gerencia e Ingeniería de costos, entendemos claramente que el objetivo de servir "desayunos a la Carta", es tratar de bajar costos (no toman en consideración que bajar costos en la situación de ocupación en la que se encontraban significa incrementar estrés a su personal y al turista), sin embargo eso se puede hacer con El hotel a poca ocupación (quizas igual o menor Al 30-40%) no con el hotel a 80% de ocupación. La mejor manera de manejar la comida con dicha ocupación, es preparar desayunos tipo Buffett. Se lo hicimos saber a la Gerente encargada del restaurant, sin embargo la misma no recibió la sugerencia de buenas maneras.

"Everything was perfect. We got a big room with a view on the Tatras from the window. The staff was very nice, we had a great time at the bar as well. Breakfast was very very good. So all in all 10/10. Definitely recommended."

Aucun.

"The Apartment was very comfortable, warm, nicely equipped and has everything you need. It is quiet, the beds are comfortable with two nice bedrooms and dark curtains, so you can sleep very well. It even has a small balcony."

It is quite far away from the city but the Luas makes it very easy to get there, so it is really ok as a location. There is not much around, but the supermarket is close and some food-places too.

"Check-in at any time you want, breakfast is the best, transportation is close to everywhere"

Aucun.

"The staff were really kind and helpful. And they never even expect to be tipped. We wanted to tip the girl who was so helpful to us throughout our stay but there was nobody there on the day we left because our flight was too early."

Nothing.

"Good value for money, excellent location and awesome staff. Will definitely rebook there on our next visit."

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"Used as a night stop over before catching ferry next day. Midway between airport and ferry port. Room had everything required, was clean and having bar and restaurant on roof is a nice thing as not much else is around in the area. Staff were attentive."

There were small irritations. TV on arrival was not working but sorted after a message to hotel. Signage to bar restaurant is incorrect should be removed. Took a while before being advised of alternative entry point. Check out process could had been more efficient. Taxi driver ended up paying cash for me as lady with card machine not available

"Everything! The staff were exceptionally friendly and helpful and go out their way to never say no! Management was very accommodating and visible. The room looked much better than the pictures and was very clean. All the amenities necessary was provided in the room with a bonus plate of chocolates. The bed was comfortable! Overall, the Anne guest house was outstanding! There is honestly not enough space for me to write all the compliments I have for this guest house."

The tv in the room is small and the tv options are limited in the room but it is not something that makes me not want to come back. I will definitely return.

"The swimming pools were great and the staff were very friendly"

The bedroom was so hot and I couldn't sleep well for the 3 weeks,the air conditioning didn't seem to do it's job but was on

"This hotel is very nice . I recommend to everyone who is going to visit Samarkand. Because the staff are very nice , friendly , professional and polite. Rooms are very clean and comfortable, are full with European style. This hotel is worth to live for your travel in Samarkand !"

Aucun.

"Very quiet area and very clean. The man who works in the office is very helpful."

Not really suitable without a car, it’s quite a steep walk up from Camp’s Bay and then have to walk through the basement car park to access the apartments. I found it quite expensive just for a studio compared to other accommodation I have used but Camps Bay is a more expensive area.

"Perfect location, easy check in and check out. The security guard was very helpful."

The stains on the tub

"When we finally resolved our initial room issue, our replacement room was fantastic, it was warm, clean, quiet and everything we expected"

On arrival we were allocated room 101 which was away from main hotel, through a metal locked gate, across thick snow and down several steps to basement room, when we went in it was damp, draughty, extremely cold. We complained immediately, however it took a phone call to booking.com customer service to get our issue resolved. We are 2 elderly ladies and was disappointed with the service we received initially.

"Good facilities, nice layout, code for the front door."

Air con didn’t reach the bedroom and could hear the traffic at night.