Apartment sa Haiti

"Great place to stay Staff great Place clean and handy to town"

Lack of keys 🔑

"Massive apartment in a great location. Basic facilities but incredible value for money. Excellent communication from Shamrock."

Lighting in hallways/landing could be better.

"Genuine, helpful, friendly staff....brilliant rooftop area...."

Aucun.

"Yurri est très arrangeant, agreable à discuter et l'appartement est parfait, rien à redire!"

Aucun.

"ruime kamer met 2 banken en ruime zithoek, Fijn zitbankje buiten. Bedden prima."

Geen

"Le jardin avec une multitude de bougainvilliers, magnifique. et La piscine en terrasse."

Rien

"A quiet place with a beautiful garden view. Numerous facilities are available for complete self-service and independence. A small beach is located nearby."

Internet access is frequently down.

"The location was very convenient. I really love the ocean view and especially hearing the ocean splashes everyday during my stay, it was really breathtaking, relaxation and good service. Also the food at the restaurant below my room had very delicious food, also from the balcony of the restaurant I enjoyed the ocean view and beautiful sunsets. I'm in love with this island especially in Westpunt!"

I do not really have any complaints about anything, because all of my wishes have been granted during my stay. So I have nothing to complain about. Keep up the good work and service! Everything was just perfect!

"The apartment complex was in a fabulous location and it was nice to have a living area downstairs and a garden area as extra space (though we didn't end up using either much). The apartment had everything we needed and the balcony was lovely too - excellent mountain views."

It would have been nice to have a bit more information about how you hire bikes and use the laundry (both had a charge) provided in the folder in the flat, but Edi was very good at replying to our questions.

"We loved the view from our eco friendly and very well appointed self contained place - we could see the sea and were surrounded by trees, flowering plants and birds. We liked being a short walk downhill to the village of Castara with grocery shops, places to eat local food and entertainment. Bars on the beach were very friendly. We loved getting a boat to nearby coves and snorkelling. Paradise for us!"

The fairly stiff walk back from the village is fine as long as you don't rush. The Castara Retreats Restaurant serves lovely fresh fish caught locally but wine as you might expect is eye wateringly expensive. Try Stag beer instead and even that is twice as expensive as in the village.

"Great location, right in the centre of the village and very close to the main chairlift on the front slopes"

The apartment was very well equipped but really quite small for 4 people

"The apartment was really nice and spacious with lots of windows. There is everything you need in the apartment and the layout is really nice for couples on vacation. There was no coffee maker but we got by with a dry coffee and hot water which was already available. Wish I could say that the location was perfect because in a way it is, short distance from downtown harbor and popular places, but the surrounding establishment was at fault (see below)."

I wish I could say that the stay was faultless but it wasn't. Not the apartment but the surroundings. The opposite building hosts some kind of youth center for boys and every night there were load noises. The first couple of nights we managed to get some sleep but then we had to call the police because boys were fighting and screaming constantly. One night they were throwing snowballs in the windows that were open. We were so surprised that this was happening because of all the reviews on the site it sounded perfect and no noise complaints.

"The host and hostess were very kind and helped us check in almost close to midnight. The beds were comfortable and the rooms were simple and clean."

Missed an on-site restaurant and had to drive almost six kms away for decent breakfast. The Wifi could be better. The approach road is accessible only by a off roader 4x4.

"The property was charming, obviously an example of a typical village dwelling. It was very convenient to have a laundry on the premises that we could use as necessary."

The shower curtain!!

"As I said before, great location near Gulshan 1 circle, big self-contained apartments and breakfast buffet"

The guy at reception messed up my check-out. He couldn't find my booking, said I must have done it privately, and even asked me what my room rate was! Then I told him it was on booking.com again and he said fine, you can go, (presumably cos my credit card guaranteed payment?) Then as I was about to go to the airport he called me back and said you still need to pay. But this is a fabulous place. That was just a minor frustration.

"Sean our host was super accomodating and made us feel comfortable in a home away from home over the Christmas period. Sean met us the airport, provided our daily breakfast and assisted us with bookings and provided his local knowledge through out stay. :-)...."

Non Applicable

"Very good value apartment sooo close to the gondola. Very comfortable for the two of us. We were able to extend our stay by an extra night to take advantage of great skiing conditions rather than leaving the room and packing up our stuff. Dominic was super helpful and efficient in organising this for us. We really enjoyed our stay here and would recommend it. Televisions in both lounge and bedroom and large ones too. Parking though it costs each day is a bonus - parking underground when cars were getting buried in the snow outside was fab! Looking at the prices of other places whilst Encamp is not the most buzzing place this aparthotel is definitely value for money."

Our room had a very small kitchenette as the stairs took away part of the apartment so would choose a different apartment next time. Not a criticism but an addition to what would be helpful to guests include: hooks on doors as the only hooks were in the bathroom and we really needed to hang up our wet ski gear! Also some notes advising guests of facilities eg how the rubbish system works with the different coloured bags and bins and if staying for a few days the rubbish containers in the apartment are too small, maybe a little more cutlery would be nice. Aparthotel can't do anything about it but please manager be aware that the police are starting to man the traffic very early and like blowing their whistles all the time from about 7.30!

"Clean and staff were very friendly. Large room and large bathroom. Enough space to store the clothes."

I used a single room and there were not enough sockets . There were 2 bed side lamps and one didn't have a socket to plug in. I have to put the kettle on the floor. There was an extension wire, where tv,fridge etc were pluged in . Not very professional. More socket points in appropriate places will improve the standards.

"A Rosângela e o Zé António são maravilhosos. Aconselho muito"

Aucun.

"Great location, right in the centre of the village and very close to the main chairlift on the front slopes"

The apartment was very well equipped but really quite small for 4 people

"There wasn't any breakfast provided at Ascott/Macau."

The pillows are a bit soft ....

"There wasn't any breakfast provided at Ascott/Macau."

The pillows are a bit soft ....

"We are a family of 6 and we spent 20 days in this 3 bedroom spacious and comfortable house with excellent facilities and everything worked well starting from the air conditioning in all of the rooms, the standby generator, kitchen appliances ie: boiler, washing machine, fridge, kettle, microwave, cooker etc, big smart TV with Netflix amazon prime in the living room. Located in the city centre and close to the shops and restaurants with easy street parking. The house also have a well maintained private front garden where residents can relax.. The house has been recently refurbished."

Frequent power cuts in the city but with a standby generator on site we always have electricity in J Nova residential.

"The apartment was really nice and spacious with lots of windows. There is everything you need in the apartment and the layout is really nice for couples on vacation. There was no coffee maker but we got by with a dry coffee and hot water which was already available. Wish I could say that the location was perfect because in a way it is, short distance from downtown harbor and popular places, but the surrounding establishment was at fault (see below)."

I wish I could say that the stay was faultless but it wasn't. Not the apartment but the surroundings. The opposite building hosts some kind of youth center for boys and every night there were load noises. The first couple of nights we managed to get some sleep but then we had to call the police because boys were fighting and screaming constantly. One night they were throwing snowballs in the windows that were open. We were so surprised that this was happening because of all the reviews on the site it sounded perfect and no noise complaints.

"Great place to stay Staff great Place clean and handy to town"

Lack of keys 🔑

"Apartment was huge.Fantastic balcony that looked out over the sea.Amazing views. 5min walk to the sea"

From day 1 the ceramic cook top on the stove did not work.They sent a man to look at it, he could not get it to work.Nothing was done to try and fix it for the 7 days we were there.. No sharp knife to cut meat etc.no can opener. No hair conditioner. No phone to call reception, we were on the 9th floor. Had to keep going up and down to see them for anything you needed. No came to clean our room or even change our towels for the 7 days we were there.We had to go down to reception to request clean towels.Then they insisted we brought the used ones to them 1st, before giving us clean ones.But this shocked us the most, they said if we wanted .more clean ones later in the week, we had to PAY for them. The washing machine did not work properly. The TV did not work, had to get someone up to reprogram it. Neither coffee or tea was provided. But they had a coffee machine in the lobby,BUT that did not work either for the 7 days we were there. They said they had a small shop to sell essentials. But it was hardly ever open, we it was it had next to nothing in it. They have a roof top swimming pool, which trying to getvin and out of was really dangerous. The bars you held onto were not fixed properly with screws to hold it in place missing. The top step was missing altogether, when we tried to get in , not realizing the top step was not there I slipped down to the second step missing it going between it and the wall getting stuck, my wife still not in the pool and a man in the pool has to help me out, really scary and dangerous. I told reception about it , they apologized saying they would send a maintenance man to look at it.But like everything else they said they would fix, NOTHING was done for the 7 days we were there, consequently we did not use the pool again. The water in the taps and shower were far far too hot , scalding hot 🔥, very dangerous.

"Clean, excellent breakfast, good restaurant on the rooftop."

Maybe a bit dated.

"I loved the resort, everyone is nice, food was good and good service, room was cleaned daily, had a one bedroom and it was spacious and comfortable. Pool were beautiful. Location was ok, shuttle to beaches which is a great touch, 25 min to palm downtown or 13$ cab. Safe! Would return"

I would have liked if they separate the kids from the pool bar area to the other pool .

"Absolutely lovely property! The staff cannot do enough for you! Friendly and go out of their way to help you. Great location 10 minute walk from rockley beach and right by many places to eat. I felt safe as a solo female in the property. It was also quiet and the pool was well maintained."

N/A.

"The best location, I enjoy every moment I did really feel like I was at home. The owner don't humbug at you at all you don't even know is around. We had a Wi-Fi outage and he a sent digi 3 day plan to all his Tenants.."

Needed more kitchen utensils

"Fantastic place to stay, owner is fantastic and the facilities are good."

Fridge was a little dirty on the seal and some grime in the bathroom

"They gave us everything we asked for. We needed a small workspace which they didn't have and they provided one in no time."

Internet in all of Egypt is not up there yet

"The location was very convenient. I really love the ocean view and especially hearing the ocean splashes everyday during my stay, it was really breathtaking, relaxation and good service. Also the food at the restaurant below my room had very delicious food, also from the balcony of the restaurant I enjoyed the ocean view and beautiful sunsets. I'm in love with this island especially in Westpunt!"

I do not really have any complaints about anything, because all of my wishes have been granted during my stay. So I have nothing to complain about. Keep up the good work and service! Everything was just perfect!

"Everything is great here! Very welcoming and friendly staff, we felt very comfortable, rooms are specious and the view from the window was something to enjoy 👌"

No wifi

"Excellent, large clean apartment with huge beds and a cosy sun room. Well equipped and conveniently situated in a quiet friendly village."

The hot water supply took a while to get used to but no issues thereafter.

"Polite and pleasant staff. Good location near the city exit. Private parking space behind the apartment. Huge apartment."

not a large selection of breakfast options

"The apartment is very well located and exceptionally clean, loved staying here and enjoyed the amazing city view."

The only downside was the lack of basic hygiene items like towels and soap. Overall, a great place to stay!

"Merci Chalie et Anais pour ce.logement plein de charme"

Aucun.

"The apartment complex was in a fabulous location and it was nice to have a living area downstairs and a garden area as extra space (though we didn't end up using either much). The apartment had everything we needed and the balcony was lovely too - excellent mountain views."

It would have been nice to have a bit more information about how you hire bikes and use the laundry (both had a charge) provided in the folder in the flat, but Edi was very good at replying to our questions.

"The plants around the hotel look very natural, and the go-green concept is amazing. It creates a refreshing and eco-friendly atmosphere."

The bathrooms seem a bit outdated and upgrading them would greatly enhance the overall guest experience.

"It was clean spacious and everything was excellent"

Nothing

"The best location, I enjoy every moment I did really feel like I was at home. The owner don't humbug at you at all you don't even know is around. We had a Wi-Fi outage and he a sent digi 3 day plan to all his Tenants.."

Needed more kitchen utensils