Apartment sa Samoa

"Apartment was huge.Fantastic balcony that looked out over the sea.Amazing views. 5min walk to the sea"

From day 1 the ceramic cook top on the stove did not work.They sent a man to look at it, he could not get it to work.Nothing was done to try and fix it for the 7 days we were there.. No sharp knife to cut meat etc.no can opener. No hair conditioner. No phone to call reception, we were on the 9th floor. Had to keep going up and down to see them for anything you needed. No came to clean our room or even change our towels for the 7 days we were there.We had to go down to reception to request clean towels.Then they insisted we brought the used ones to them 1st, before giving us clean ones.But this shocked us the most, they said if we wanted .more clean ones later in the week, we had to PAY for them. The washing machine did not work properly. The TV did not work, had to get someone up to reprogram it. Neither coffee or tea was provided. But they had a coffee machine in the lobby,BUT that did not work either for the 7 days we were there. They said they had a small shop to sell essentials. But it was hardly ever open, we it was it had next to nothing in it. They have a roof top swimming pool, which trying to getvin and out of was really dangerous. The bars you held onto were not fixed properly with screws to hold it in place missing. The top step was missing altogether, when we tried to get in , not realizing the top step was not there I slipped down to the second step missing it going between it and the wall getting stuck, my wife still not in the pool and a man in the pool has to help me out, really scary and dangerous. I told reception about it , they apologized saying they would send a maintenance man to look at it.But like everything else they said they would fix, NOTHING was done for the 7 days we were there, consequently we did not use the pool again. The water in the taps and shower were far far too hot , scalding hot 🔥, very dangerous.

"Excellent location - really close to both old and new town, all in walking distance. Area where apartment is situated is really lovely and quiet but has many places to eat and drink close by . The restaurant outside is really nice and handy for an evening drink. Definitely would stay again."

Nothing. Everything was excellent.

"The place was clean, at a nice location, walk to the beach. The staff was also amazing especially Salum the caretaker who was quick to respond. The owner is also amazing. They also offered recommendations on what's good close by."

Location was far from the main tourist centers in Nungwi and stone town. Suggest getting a car if you are there - lucky we had one. Otherwise great stay!

"Very comfortable and cooperative staff, very neat and clean friendly atmosphere. We enjoyed here."

Aucun.

"Sean our host was super accomodating and made us feel comfortable in a home away from home over the Christmas period. Sean met us the airport, provided our daily breakfast and assisted us with bookings and provided his local knowledge through out stay. :-)...."

Non Applicable

"Merci Chalie et Anais pour ce.logement plein de charme"

Aucun.

"It's secluded/private. It's surrounded by nature mountains and a river. It's quite and peaceful."

None

"Apartment is very good and quiet.You need a car cause its guite far and next to a busy road"

Aucun.

"Location and apartments are cleaned well furnished"

Nothing

"The location is great. Nice view of the town and view of the sea. It's very nice and quiet."

Aucun.

"reception is very welcoming, and they allowed me to stay in the lobby after my check-out for a long period of time"

Aucun.

"Property was nice and clean and tidy. Was a home away from home and had everything you would need."

Aucun.

"Great value for money. Right in the city centre, great location."

Aucun.

"Excellent no complains great value for the price the nightly rates do not do justice to te quality clean spacious room full size kitchen and bathroom. If you are traveling on a budget I highly recommend this place. I'll be staying there next time. Very quiet also. AC also available and good quality WIFI."

Nothing to dislike about my stay.

"1. 10/10 on locationCentrally located, easily accessible via public transit (taxis and metro). 2. Airy, nice large windows and true to pictures. It had all the things one may need during travel or extended stay. Would recommend to family and friends. 3. Host tried their best to answer our queries"

Can do with minor repairs in the washroom like the shower head kept popping out

"Extreamly kind, reasonable price, the best place at saipan."

not at all

"Sweet and helpful staff and nice rooms. Cheap breakfast. We are definitely coming back."

Aucun.

"Private, great view and very comfortable. I stayed an extra night because it was so nice."

A bit of coordination initially to get to the property due to the road, but the owner was wonderful at making it easy, and other taxis had no problem getting there after my initial attempt.

"Very spacious rooms Good location close to river front restaurants Very good full size pool Everything was perfect"

Nothing

"Apartamento totalmente remodelado, tem uma óptima localização mesmo perto da praia. A cozinha está bem equipada. A chave tem que se ir buscar ao café “Amadeu” onde o Sr. que nos recebeu foi bastante simpático e atencioso."

A limpeza podia ser melhor.

"Le jardin avec une multitude de bougainvilliers, magnifique. et La piscine en terrasse."

Rien

"The location was excellent and very convenient. The beds were extremely comfortable, and the apartment itself was very spacious. Overall, the place was really good and we enjoyed our stay."

The cleanliness of the kitchen area was disappointing. There were dirty dishes with coffee stains left in the cupboard, which suggests the kitchen had not been properly checked after the previous guests. Basic items such as a kitchen towel were also missing. Most of the lights in the living room were not working. Only one light in the kitchen functioned, and the lamps did not work either. There was also no lighting available in the bedroom, which made the space difficult to use at night. In addition, Wi-Fi was neither offered nor available at the accommodation. While we did not specifically ask about it in advance, it is generally an expected amenity and would have been helpful during our stay.

"A tastefully furnished hotel with very kind and friendly owners who do their best to make your stay as pleasant as possible, even in challenging conditions. The restaurant is beautifully designed and very welcoming. The room is simple but has everything you need. Good location, close to Volo Volo!"

Aucun.

"Very spacious, two bathrooms, terrace, very kind host, price and about 100m from perfect beach!"

Aucun.

"As I said before, great location near Gulshan 1 circle, big self-contained apartments and breakfast buffet"

The guy at reception messed up my check-out. He couldn't find my booking, said I must have done it privately, and even asked me what my room rate was! Then I told him it was on booking.com again and he said fine, you can go, (presumably cos my credit card guaranteed payment?) Then as I was about to go to the airport he called me back and said you still need to pay. But this is a fabulous place. That was just a minor frustration.

"The amenities worked great .... water, light, shower, microwave etc. , compared to some other hotels in Freetown"

The room was a little small with not enough room to move around --

"Everything perfect 👌, cleanliness, comfortable, nice view, parking in front of building and contact with owner easy and quick response and ..... Filled like home Many thanks"

Aucun.

"Breakfast quite good . But one day the coffee machine spoil and cannot do the coffee. If possible need to have one spare coffee machine in case one not working then can use the spare one."

Install one coffee machine in the room like Nespresso machine so we can enjoy coffee in the room

"Nice apartment, nice terrace overlooking the pool and with partial sea view. The ceiling fans were very good and enough to keep the apartmrent cool and we did not need the aircon. The owner had been very friendly and responsive. Just a few meters walk to a long stretch of beach with few people around. Free use of beach chairs and sunshades"

Air conditioning did not work in the living room but was not a problem because we did not need it. The only problem was after we checked out when we received a message from the owner saying that we had forced open a closet and damaged some beach towels. I have explained the owner how things really went and I believe that it was fiundamentally a misunderstanding and the problem was likely caused by the people in charge of the cleaning/maintenance of the apartment or some previous guests, since the owner lives in Europe. To be fair the owner did not ask us to pay anything it was just her complaining about us having done something that we did not do.

"The amenities worked great .... water, light, shower, microwave etc. , compared to some other hotels in Freetown"

The room was a little small with not enough room to move around --

"Nous avons passé quelques jours très agréables dans ce bel appartement. Les propriétaires étaient très accueillants et très gentils et la communication avec Mme Gisela était excellente. L'appartement était très joli, tout propre, tout neuf et très bien équipé."

Rien, tout était parfait.

"Nice place with all equipment that I needed. Good price value. Super nice hosts that even envited me to their home - great conversations."

Aucun.

"Gorgeous view of Treichville. Thoughtful renovations, like a luxury hotel. The kitchenette was adequate and I appreciated the complimentary bottles of water. Hot showers and air conditioning. Great location in the centre of Plateau but note that the neighbourhood is deserted after sunset and on weekends. Still, I felt safe because of the security guards around important buildings."

Only one functioning elevator. Location and elevator can be difficult to find. Check-in instructions could be more descriptive. There are no signs for the apartment suites on the ground floor. The elevator is on the right passage as you walk inside the building. The reception is on the 14th floor.

"Polite and pleasant staff. Good location near the city exit. Private parking space behind the apartment. Huge apartment."

not a large selection of breakfast options

"Mooi huisje op een mooie plek, gastvrij en een hele mooie omgeving"

Aucun.

"We loved everything. We had had an unpleasant experience on another platform so we were extremely cautious when coming. The security door was also a great idea."

The cooker didn't work

"Excellent no complains great value for the price the nightly rates do not do justice to te quality clean spacious room full size kitchen and bathroom. If you are traveling on a budget I highly recommend this place. I'll be staying there next time. Very quiet also. AC also available and good quality WIFI."

Nothing to dislike about my stay.

"Nice place with all equipment that I needed. Good price value. Super nice hosts that even envited me to their home - great conversations."

Aucun.

"The location was very convenient. I really love the ocean view and especially hearing the ocean splashes everyday during my stay, it was really breathtaking, relaxation and good service. Also the food at the restaurant below my room had very delicious food, also from the balcony of the restaurant I enjoyed the ocean view and beautiful sunsets. I'm in love with this island especially in Westpunt!"

I do not really have any complaints about anything, because all of my wishes have been granted during my stay. So I have nothing to complain about. Keep up the good work and service! Everything was just perfect!

"It's secluded/private. It's surrounded by nature mountains and a river. It's quite and peaceful."

None

"Sean our host was super accomodating and made us feel comfortable in a home away from home over the Christmas period. Sean met us the airport, provided our daily breakfast and assisted us with bookings and provided his local knowledge through out stay. :-)...."

Non Applicable

"Every thing was excellent. Thank you to Christian and team for their hospitality"

Aucun.

"Le cadre était bien et cela m’a donné l’impression d’être toujours à la maison"

L’absence de toilette dans la chambre et surtout la taille des toilettes