Resort sa Bosnia at Herzegovina

"Clean tidy place with a lot of green areas and some interesting activities"

The absence of a choice of restaurants inside the resort, but there are many outside

"We had a wonderful stay and truly enjoyed our time here. Everything was clean, comfortable, and very well organized. A special thank you to Mai, who was incredibly kind, attentive, and professional. She made us feel very welcome and was always ready to help with a warm smile. Her hospitality really made our stay even more special."

Aucun.

"Very idyllic setting, lovely staff and great breakfast! Will definitely return. Very comfortable bed! Room, and toilet was very large,perfect!"

Aucun.

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"Ate at Five Foot Door a michelin star restaurant and had a most memorable experience with exemplary service staff and sumptuous food."

Toilet inside hotel room had a cigarette smoke smell.

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"Beautiful views. Quiet and well managed holiday centre"

I didn't realise when I booked it how far from Risor town it is - 19km! The address says Risor and unless you look on a map, you cannot know its not actually in Risor, and I needed to be in Risor, but didn't go there by car so ended paying for very expensive taxis. You have to have a car to stay here.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"We are thankful for the wonderful Christmas week spent in villa Castoria. Marina Liptov. First of all, the accommodation itself: a nice family sofa, cosy fireplace, fully equipped kitchen, and a marvelous view to the mountains and winter river ❤️ The service is perfect!"

Aucun.

"Beautiful grounds , comfy bed , very friendly staff"

Aucun.

"this is heaven on earth! one of the top places we have ever been! so romantic, close to nature, complete relax and just perfect! food, sleep, staff, surroundings all Top marks! thank you"

Aucun.

"I’m fond of fine dining but for a little fella from Tennessee I would have loved some bacon/ham, home fried potatoes and eggs. Maybe just a hash of some kind. And the menu, which was delicious, was limited. I love a good tuna sandwich, you provide one, but that’s more my cold cut for lunch rather than my breakfast to get started with."

Only things that you couldn’t have done anything about. But I will say that on our stay one of the employees walked by and asked about our day. When hearing about how sunburned we had gotten and wished for aloe a fresh cut cup came delivered while we were away. That’s not a compliment or a complaint. That’s above all expectation.

"I liked how it had its own private little beach area, very clean and quaint. The view was very nice and serene."

Getting to the resort was a bit of a trip, not a long trip, but a trip through the rough parts of the town, very different.

"The property is very welcoming, with professional and helpful staff. Upon arrival, I was pleasantly surprised with a room upgrade, which I really appreciated. The swimming pool was closed for two days, but the hotel kindly removed the related charges. At breakfast, I would suggest adding kiwi and avocado, which I personally missed. The beach, gym, leisure facilities, and overall atmosphere are beautiful and relaxing. The sea is simply stunning! 🌊"

At breakfast, I would suggest adding kiwi and avocado, which I personally missed.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"The breakfast was splendid,,the service in general was good from the reception Mateo and Arnold they made sure that our experience in the hotel was fantastic 🤩🤩.few minutes to the beach."

Nothing to complain 😊😊

"I liked how it had its own private little beach area, very clean and quaint. The view was very nice and serene."

Getting to the resort was a bit of a trip, not a long trip, but a trip through the rough parts of the town, very different.

"Beautiful views. Quiet and well managed holiday centre"

I didn't realise when I booked it how far from Risor town it is - 19km! The address says Risor and unless you look on a map, you cannot know its not actually in Risor, and I needed to be in Risor, but didn't go there by car so ended paying for very expensive taxis. You have to have a car to stay here.

"I’m fond of fine dining but for a little fella from Tennessee I would have loved some bacon/ham, home fried potatoes and eggs. Maybe just a hash of some kind. And the menu, which was delicious, was limited. I love a good tuna sandwich, you provide one, but that’s more my cold cut for lunch rather than my breakfast to get started with."

Only things that you couldn’t have done anything about. But I will say that on our stay one of the employees walked by and asked about our day. When hearing about how sunburned we had gotten and wished for aloe a fresh cut cup came delivered while we were away. That’s not a compliment or a complaint. That’s above all expectation.