Resort sa Hilagang Macedonia

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"This motel was a wonderful surprise! The location is excellent, and the entire place is exceptionally clean. The room design is elegant and tasteful, creating a calm and comfortable atmosphere. Everything felt very well cared for, and the cleanliness really stood out. Highly recommended!"

If I had to mention one small area for improvement, it would be the layout — the bed is a bit close to the entrance door, which made the space feel slightly tight at times.

"The view from our room, any room in fact, looked out over the crashing waves that rolled in from the Indian Ocean. Biggest room weve had in Bali.The staff were ready to look after our every whim. They brought meals in from outside restaurants. Instead of 2 tiny water bottles per day they provided a 20 litre water dispenser. The pool overlooked the black pebbly beach. The surrounding area was not overwhelmed by tourists and the locals were 1980's friendly."

We didn't like leaving.

"The location was lovely. You could go for a lovely walk around the golf course."

The restaurant was dry cold and the dinner service should had been a lot better

"The location is the best. Easy access when arriving at Lac Rose. Most activities are located right in front of the hotel (horse/camel riding, quad rental to ride in the sand dunes, etc). The hotel is literally on the lake, with the terrasse and dining area built over the water."

Some items on the menu tasted like they were not fresh. The AC in the room was a bit underperforming and noisy. The lock on the glass door going to the balcony was broken and could not be locked.

"I’ve been waiting for a week to return the deposit Which didn't come in handy Because the room service doesn't work The room has never been replenished with a mini bar And it's impossible to order anything in the room"

I've been waiting for a week to return the deposit

"Our stay at Bürgenstock Hotel Alpine truly exceeded our expectations. We have stayed in many luxurious hotels around the world, but this one has now become our favorite. From the moment you arrive, the staff make you feel like a king and queen attentive, refined, and genuinely caring. The kitchen at Spices was outstanding, and the breakfast was absolutely majestic, made even more special by the breathtaking view. The spa experience, the iconic funicular, and the piano music in the lobby all added unforgettable touches of elegance and serenity. We spent four magical nights, and one thing is certain: We will definitely be coming back. ✨🏔️"

Nothing

"Perfect location, Friendly staff and great facilities."

Aucun.

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Great location, the Staff were excellent and the Hotel has all the amenities you’d expect."

All good.

"Location stunning / staff lovely / food fantastic / pool lovely / bungalow just right / other cabins were stunning but wasted on us for a few nights so we just had a bungalow"

Nothing - be aware of the 30-40 minute off road drive from the airport (not that it’s bad)

"Staff were excellent and treated me like a queen. It was solo birthday trip and service was nothing but excellent"

Not a lot of things to do

"staff were so helpful amd friendly. Beautiful surroundings loads of entertainment amd activities and vibrant environment"

Not enough umbrellas outside on tables

"It was right off the main road into Lusaka so was very easy to get to. The room was large and airy. The food and service in the dinning room was excellent"

Aucun.

"Location stunning / staff lovely / food fantastic / pool lovely / bungalow just right / other cabins were stunning but wasted on us for a few nights so we just had a bungalow"

Nothing - be aware of the 30-40 minute off road drive from the airport (not that it’s bad)

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"A truly beautiful villa with a pool. The modern features are incorporated very tastefully into the authentic setting. An excellent breakfast and a stunning private beach, almost empty, with fish swimming around."

Aucun.

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"Breakfast selection for everybody and other restaurants for the evenings"

Nothing

"Great value for the money. The hotel is completely renovated with super nice rooms and facilities. Please ignore previous comments about not being completed. The entire area is beautiful. We had the pleasure to visit multiple restaurants and all of them had great food. Recommend to book them already the first night to make sure that you have a spot. Staff is super friendly and helpful. Our room was always clean and filled up with water, drinks and snacks. Pools and beach is great with plenty of options for everyone."

The only negative aspect is that a big portion of the staff doesn’t speak English, so sometimes it can be a bit tricky to communicate, but it is always sorted out somehow. The resort is huge(you have access to all other hotels under the palladium umbrella), sometimes it can be a bit tricky to navigate. You can take out how many towels you want, so people tend to book up a lot of spots without really using them. When arriving later to the beach, it was usually difficult to find something. Recommendation would be to limit the number of towels a room can take out.

"Everything is perfect ! It’s a magical parenthesis from the outside world and a place to disconnect and reconnect. Thanks to the staff for providing the best service"

Nothing

"A large resort, with a number of Pools and large beach area, with all sporting amenities. A number of eating options on site and we had two excellent meals at the two signature restaurants in the resort."

All the beach bars closing at least 1 hour prior to sunset.

"It was right off the main road into Lusaka so was very easy to get to. The room was large and airy. The food and service in the dinning room was excellent"

Aucun.

"The suite we had with a whirlpool was state-of-the-art, and if anything was missing, someone came to help immediately!"

The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price. The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price.

"Everything was perfect : - the environnement is beautiful - the bungalows are spacious and with all comfort needed (except the cold shower) - the team is very sweet and welcoming - the food is delicious and generous"

Only the lack of internet. There are no connexion even with data. So it can be frustrating when connexion is needed (to check flight for exemple)

"We had a wonderful stay in this beautiful place. the rooms were awesome and the staff, including the fast responding and very knowledgeable Dana, were all great! also the breakfast was very nice and tasty, typical israeli kind..."

Aucun.

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"It was right off the main road into Lusaka so was very easy to get to. The room was large and airy. The food and service in the dinning room was excellent"

Aucun.

"Absolutely gorgeous location, great facilities and stunning views!"

Aucun.

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"This apartment is well kept, very clean, comfortable, with all facilities at high level and abundancy. Interior very nice and cozy. SPECTACULAR views from the terrace, definitely that makes this apartment special. The hosts very nice people, very attentive and helpful. Even helped me to take off flat tire and fix it the nearest garage. Communication excellent. If you are in Morgan's Bay, this is would an excellent choice."

Property is managed so well that there is nothing to say negative.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"We have been stuck in the hotel for the last few days since all airspace in the Middle East shut down. The staff have been unfailingly courteous and helpful. Service has been excellent. Thank you!"

Aucun.

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"The apartments are located in a beautiful area, offering a peaceful atmosphere and views of the greenery surrounding the entire valley. The apartments are clean and functional, with internet access at satisfactory speed. This is a good choice for a relaxing stay. Nearby the SPA, there are a few walking trails, and for those seeking more, Velika planina is close by. The breakfast is satisfactory, and the staff was friendly and accommodating."

The pools are modest compared to other spa resorts, but a new complex is currently under construction.