Resort sa British Virgin Islands

"Everything was excellent.the food was very delicious everyday has every menu (that’s what we like it very much).The staff also especially in the reception was very nice and approachable.on our first day it was a little bit confusing to go in our room but there is a man a very nice man who came with us to show our room and how to get in there.Our stay was definitely perfect we came there to have a relaxation,forget the tiredness in work and also to enjoy the kids and it was really really worth it. We gonna come back for sure."

No i have nothing to say negative because while we are there it was perfect 😍.

"Everything is perfect ! It’s a magical parenthesis from the outside world and a place to disconnect and reconnect. Thanks to the staff for providing the best service"

Nothing

"Proposed to my girlfriend on the 23/02/26 on the beach in front of our lagoon Bangalow, and she said YES"

Nothing

"This apartment is well kept, very clean, comfortable, with all facilities at high level and abundancy. Interior very nice and cozy. SPECTACULAR views from the terrace, definitely that makes this apartment special. The hosts very nice people, very attentive and helpful. Even helped me to take off flat tire and fix it the nearest garage. Communication excellent. If you are in Morgan's Bay, this is would an excellent choice."

Property is managed so well that there is nothing to say negative.

"Everything is perfect ! It’s a magical parenthesis from the outside world and a place to disconnect and reconnect. Thanks to the staff for providing the best service"

Nothing

"kindnesses of all staff, excellency of massage therapies by Gira"

Aucun.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"Отличное бунгало. Отель находится рядом с лодочками. Персонал внимательный и дружелюбный. Завтрак скромный, но очень вкусно приготовленный. Поблизости есть хороший ресторан. Вас отвезут до него из отеля. Очень, очень вкусная рыба. В номере есть все необходимое. Красивая терраса."

Aucun.

"Magic Reef is a beautiful resort, very relaxing. The bungalows are well equipped and the bed was very comfortable. It was also great to have our own comfortable lounge chairs on the deck to take in the views out over the reef, watching the waves crashing and the sun setting which was all simply breathtaking. There are a few really good restaurants within walking distance down the beach, making it a perfect spot for a relaxing time. We hired a car for a couple of days to explore around the island, enjoy some beach swimming, snorkeling and to eat at some different restaurants. The pool was great, lovely temperature and depth. Our hosts and all the staff were friendly, helpful and we enjoyed talking with them. Thanks for the beautiful platter in the fridge, the beers, juice etc which was so appreciated. We would highly recommend Magic Reef if you like a small boutique resort."

Nothing!

"Visited before. It’s good to see they have renovated as it was starting to look v tired"

The sea has moved in so much over the years that there really is no place to sunbathe on the beach by the hotel. You can walk further down the beach - given space limited sun beds on the decking area.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"Really clean, big rooms, nice that you don’t need to wake up early to reserve the sunbeds. Breakfast included. Really nice beach. Cold towel and virgin shot service at the pool every day. They really made us to feel special, this was our anniversary trip."

A little bit noise from the outside in the early mornings and you always heard the ice machine used in the hallway. There was also renovation in one of the resraurants, which we did not know beforehand and there were thrilling at day time, which we heard in our room. Also a lot of other small maintain, like bug spraying in our room and men repairing aircon in front of our room in most of the days. We couldn’t eat breakfast in Tara wing because of the renovation, because they closed early every morning. Nobody told us that. A lot of bird poop everywhere and the birds in the breakfast area/tables in the beach restaurant.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"Das Hotel hat eine Traumlage und der Strand könnte nicht schöner sein.PERFEKT!! Das Hotel und die Anlage ist in die Jare gekommen und leider nicht perfekt gepflegt :("

Die Hotelleiteung müsste sich mehr Mühe geben mit den Gästen in Kontakt

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"eu amei todo o lugar, a equipe é extraordinária, o ambiente, o café da manhã... tudo muito perfeito ! Me senti acolhida e muito em paz, voltarei mais vezes com toda certeza !!"

Aucun.

"Very clean, excellent services. Polite and helpful staff"

Nothing

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"Structure is nice, there is so many things to do, service great everyone always with a big smile and generous."

Rooms a bit small, 2 small elevators for all the people take some time. There is an huge amount of food but i for exampme dont eat meat, there is 10 diferent meat plates and only 1 fish option.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Great nature and views. The villa we stayed in was renovated and very clean. The food was also very delicious!"

Aucun.

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"Very clean, excellent services. Polite and helpful staff"

Nothing

"The hotel was exceptional from arriving to leaving. The little touches make it extra special like free mini bar, little gifts in your room every evening, water hampers on the beach. The beach is amazing, all rooms have perfect views. Staff are very attentive. Breakfast has the best choices, one of the best I have had. Michelin star restaurant is fabulous would definitely recommend."

Rooms very expensive but definitely worth a visit

"A large resort, with a number of Pools and large beach area, with all sporting amenities. A number of eating options on site and we had two excellent meals at the two signature restaurants in the resort."

All the beach bars closing at least 1 hour prior to sunset.

"The Bus shuttle, the room, cleanliness, and very helpful reception."

Breakfast

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Great value for the money. The hotel is completely renovated with super nice rooms and facilities. Please ignore previous comments about not being completed. The entire area is beautiful. We had the pleasure to visit multiple restaurants and all of them had great food. Recommend to book them already the first night to make sure that you have a spot. Staff is super friendly and helpful. Our room was always clean and filled up with water, drinks and snacks. Pools and beach is great with plenty of options for everyone."

The only negative aspect is that a big portion of the staff doesn’t speak English, so sometimes it can be a bit tricky to communicate, but it is always sorted out somehow. The resort is huge(you have access to all other hotels under the palladium umbrella), sometimes it can be a bit tricky to navigate. You can take out how many towels you want, so people tend to book up a lot of spots without really using them. When arriving later to the beach, it was usually difficult to find something. Recommendation would be to limit the number of towels a room can take out.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"Beautiful grounds , comfy bed , very friendly staff"

Aucun.

"Did not go the restaurant - went to the coffee bar which was excellent"

The buffet restaurant for an evening meal was not open so there were limited options on site

"Beautiful hotel in a super location for Petra...super efficient staff and facilities...the complimentary biscuits on the room were a nice touch.... Food in the restaurant was excellent with plenty of choice.. We thoroughly enjoyed our stay at will definitely return."

Nothing

"It was very clean and there was a range of different food and drink options which were all great. The staff were super friendly. The room was comfortable and spacious with a great view from our balcony."

Nothing!

"The staff were incredibly kind and helpful and the venue itself is stunning!! The breakfast was divine!!"

Aucun.

"What a warm and professional welcome, amazing food and team as always."

Aucun.

"Visited before. It’s good to see they have renovated as it was starting to look v tired"

The sea has moved in so much over the years that there really is no place to sunbathe on the beach by the hotel. You can walk further down the beach - given space limited sun beds on the decking area.

"Really clean, big rooms, nice that you don’t need to wake up early to reserve the sunbeds. Breakfast included. Really nice beach. Cold towel and virgin shot service at the pool every day. They really made us to feel special, this was our anniversary trip."

A little bit noise from the outside in the early mornings and you always heard the ice machine used in the hallway. There was also renovation in one of the resraurants, which we did not know beforehand and there were thrilling at day time, which we heard in our room. Also a lot of other small maintain, like bug spraying in our room and men repairing aircon in front of our room in most of the days. We couldn’t eat breakfast in Tara wing because of the renovation, because they closed early every morning. Nobody told us that. A lot of bird poop everywhere and the birds in the breakfast area/tables in the beach restaurant.