Hotel sa Burundi

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"I really enjoyed my stay here - the hotel is like an oasis of calm in Bissau. Staff were all wonderful, friendly and helpful - special thanks to Mariama who very kindly went above and beyond her duties to accompany me to the market so I wasn't alone. Good buffet breakfast, clean swimming pool, lovely gardens, spacious rooms. I felt very safe here as a solo female too."

There was nothing I didn't like.

"Large hotel with really friendly and helpful staff."

Aucun.

"Excellent location. ALL the staff were incredibly friendly and welcoming. Near to the American Memorial Park and if you want to book a tour of Saipan, I can recommend Walt at Discover Saipan. He gave me a superb tour of Saipan and Tinian and can collect from the hotel. Delicious dinner in the Terrace restaurant. Several pools and one of them is large enough to swim lengths and is open till late. I wish I could have stayed a bit longer!"

Everything was perfect.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Room size is good sea view is great staff are brilliant right next to the Gozo ferry terminal and bus station"

Bathrooms deffinately need up dating, carpets in the corridors need taking out and tiles flooring put down there’s really nothing around such as shops, places to eat it is deffinately the last stop before the ferry terminal

"Interesting concept Lovely staff. Cleanliness. Good breakfast buffet (even the bread rolls were tasty and that is rare in Germany)."

The pillow is square, large and uncomfortable. I got a pain in the neck because of it. The coffee in the breakfast buffet was so bad it was undrinkable.

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"The management, in particular Bruno The bed The views"

Aucun.

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

The Spa could have been a little bigger, but it’s good the way it is.

"Excellent location just above a lovely secluded beach. Quiet area. Well equipped kitchen facilities. Quirky small reception area with helpful staff. Some rooms w balconies with seaview. Excellent small restaurants close by. Polite unobtrusive cats."

Slightly dated decor and bathrooms.

"Hotel upgraded my room, they gave me a delux room instead of standard room. We've got dinner in the restaurant of the hotel. It was excellent!"

Furniture and rugs are a little old. Needs to be renewed.

"Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)"

Note that the breakfast is in extra but exquisite !

"location, strong wifi, good air conditioning, nearby areas r very good for walking/running"

Very small rooms, food options r limited and very expensive, exchange rate at reception is very poor, toiletries in room is very limited, not easy to find a taxi, no mini markets/shops around.

"Great location. Lovely decor. Good quality food. Staff very attentive. Comfortable. Nice gardens and pools."

Aucun.

"Authentic building, clean and quiet. Quite a backyard of hustle Thamel. Spacious room, stable hot shower, the eco-conscious parts were highlights! The staff were more than helpful! Pitifully we just stayed for 2 nights and missed the yoga class. We had dinner and it was worth trying!"

Aucun.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"The hotel itself is modern, and the rooms are impressively large and kept spotless with daily cleaning. A huge shoutout to the staff—they were genuinely helpful and made the stay much better. Breakfast was also very good, with a nice variety of fresh options to choose from."

There are a few areas that need immediate attention. First, the hot water in the shower never quite reached a comfortable temperature. Second, the Spa hours are misleading; it’s advertised until 8 PM but closed at 6 PM during my stay. Location : it’s in the old part of the city, which is charming by day, but the surrounding streets are quite dark at night.

"Beautiful small resort, felt like a private home. The manager and staff were excellent. Food cooked at the resort was exquisite. Service provided was of high quality. Great help with booking boat excursions."

Lovely property but needs a little refurbishing. More for the Island’s government to consider: The Island could have better (and cleaner) walking paths between all the resorts, beaches and the Village.

"We have enjoyed the bedroom, bathroom, bar, pool, outdoor facilities. During our stay, we appreciated the quality of services and reception by the staff."

The weakest part of the hotel is the restaurant catering for breakfasts and all meals: the place that looks like a canteen, is not welcoming. The prices for food are for too expensive. The food is good quality. Spiritless Hotel as it feels very empty.

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"Café da manhã bom padrão, quarto com ar condicionado, cama, chuveiro, banheiro bom padrão executivo, suficiente para quem quer curtir a cidade ou estar nela a trabalho, estudo ou concurso. Localização muito boa, central. Atendimento bom padrão."

Aucun.

"The hotel was great, and the network at the conference facilities were great!"

The conference facility was great!

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"Das Zimmer war sauber und verfügt über eine Klimaanlage."

In dem Zimmer befand sich eine kleine Küchenzeile, die aber keinen Gegenstand enthielt (also insb. keinen Becher oder Glas). Außerdem ist das Hotel sehr hellhörig.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Very nice place to stay great view and practical with a small marina"

Aucun.

"Cleanliness of the room.Strong aircon and shower. Staffs helpful."

Aucun.

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"Very helpful reception Nice location uptown the hill Good admosphere with all kinds of sporty people"

Nvt

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"Super welcome and arrangements, best location in MC."

Aucun.

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"Traditional hotel with very relaxed atmosphere. Family owned and staff who were absolutely lovely. Funny, friendly and helpful. Quite quirky with a definite African ambience. Not trying to be too perfect!! Close to the beach in a quiet area. Super pool with stress free feeling as quite shallow and never busy. Surrounded by beautiful gardens and visited regularly by cheeky monkeys."

A lack of written information describing amenities. Mosquitos can be a problem if you normally suffer after being bitten.

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Aucun.

"location! love the showers with complete aminities"

no parking space

"Excellent location. The reviews complaining about the furniture don't understand the historical significance of colonial Martiniquais furniture."

Aucun.

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

"The property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience."

NA

"Traditional hotel with very relaxed atmosphere. Family owned and staff who were absolutely lovely. Funny, friendly and helpful. Quite quirky with a definite African ambience. Not trying to be too perfect!! Close to the beach in a quiet area. Super pool with stress free feeling as quite shallow and never busy. Surrounded by beautiful gardens and visited regularly by cheeky monkeys."

A lack of written information describing amenities. Mosquitos can be a problem if you normally suffer after being bitten.

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Aucun.