Resort sa Hong Kong

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"The hotel is very clean and the staff are extremely polite. They made us feel very welcome. The facilities of the indoor pool and spa are very clean and well kept. The gym is a plus - very clean and well equipped with a nice view, and it it is open 24/7. The room was very clean. We were given an upgrade, which we appreciated immensely. We ate at The Essence of India which is one of the restaurants at the hotel, and it was to die for. A must when visiting Malta! Overall, a lovely weekend stay, nice and relaxing."

The gym itself is well equipped and clean but can only be reached from the outside. We were there in winter and it was very windy to reach it. So make sure to get a jacket. For the ladies, make sure to have a shower cap on hand as unfortunately our room had a fixed hanging shower faucet which was not ideal but doable. The breakfast is by set time seating, so make sure to plan your stay and book accordingly. When it came to the breakfast food although very good in taste and quality, it was not as vast as I would have expected - especially the desserts. I am a chocolate lover, and there was only one chocolate sponge cake and one choc-au-pain. I am a nutella lover and would have loved a nutella croissant or something along that sort of dessert for breakfast. I however emphasise on how polite and helpful the staff are!

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"The location is right in the heart of Georgetown, within walking distance of all the major tourist attractions. The accommodation is beautifully designed,easily the best I’ve seen in Penang. The staff were incredibly friendly and always made sure we were well taken care of."

If I were to nitpick, the dinner menu could be a bit more interesting. Other than that, everything was great.

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"Great location, very friendly staff. The pool area was amazing! Our room was great, very clean and we just loved our small top balcony with bathtub."

Aucun.

"Das Zimmer war überraschend groß und modern eingerichtet – man merkt sofort, dass alles neu ist. Besonders schön: die tolle Ausstattung mit Espresso-Maschine und kostenlosem Kaffee. Auch das Bad war sehr geräumig und hochwertig gestaltet. Über die Terrasse mit eigenem Strandkorb hatte man einen wunderbaren Blick Richtung Bodden – perfekt, um abends den Tag ausklingen zu lassen"

Das Zimmer ließ sich trotz der Verdunkelungsmöglichkeiten nur bedingt abdunkeln, da durch die Milchglastür früh Tageslicht hereinkam. Bei der Ankunft war es zudem recht staubig, was etwas den ersten Eindruck trübte. Außerdem war der Kaffeeweißer aufgrund der hohen Luftfeuchtigkeit auf der Insel hart geworden.

"Great location. Welcoming personnel. Really good breakfast."

All good!

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"The villa had great privacy, beautiful landscaping, a good layout for our group. It was well-equipped with essentials for cooking/serving. The salt pool was perfect for cooling off after a hike. It was just big enough and always seemed to be at the right temperature. We were delighted by fireflies, tree frogs, bats, local birds, and even a shy ginger cat that wandered past once or twice."

THE ROAD- while we expected a rough access road from reading previous reviews, the construction during our stay detoured us through the banana plantation over an intolerably (for anyone with neck/back problems) rough track that was 4x longer. While the ocean (not a swimming beach) is close enough to hear, there is not much view. It is a peek from one corner of the pool deck, and the upper bedroom. But again, wonderful privacy. Also of note- there are no bug screens on the windows. It was perhaps an assumption on our part with the newer construction, but the mosquitoes did cause some distress, especially for one member of our group. Bring bug spray, After-Bite (anti-itch), and Benadryl if you are prone to reactions.

"très bon hôtel, Bon environnement, bonne cuisine, accueil sympathique, grandes chambres, confort l'hôtel est bien situé, facile d'accès, parking intérieur disponible, piscine"

le wifi perfectible, la piscine très petite, le bruit extérieur du à des fenêtres peu isolantes phoniquement

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"Great location. Welcoming personnel. Really good breakfast."

All good!

"Lots of space and privacy. Beautiful gardens. Great value for money"

Aucun.

"Every room has a view over the lake. It's worth it just for that. Filtered water available for free in the hallway."

Restaurant prices are too high.

"Visited before. It’s good to see they have renovated as it was starting to look v tired"

The sea has moved in so much over the years that there really is no place to sunbathe on the beach by the hotel. You can walk further down the beach - given space limited sun beds on the decking area.

"From the moment you walk in, you can tell this is a special place. The room view is absolutely spectacular, making it hard to even leave the balcony, and the room itself is kept spotlessly clean and neat. I really appreciated the thoughtful room accessories and how easy it was to get from the room directly to the restaurant without any hassle. The breakfast was incredibly delicious and fresh, providing the perfect start to the day. What truly made the stay, though, was the lovely staff—they are so polite, welcoming, and genuine that you feel right at home. If you're looking for a relaxing getaway with great service, this is definitely it."

Aucun.

"From the moment you walk in, you can tell this is a special place. The room view is absolutely spectacular, making it hard to even leave the balcony, and the room itself is kept spotlessly clean and neat. I really appreciated the thoughtful room accessories and how easy it was to get from the room directly to the restaurant without any hassle. The breakfast was incredibly delicious and fresh, providing the perfect start to the day. What truly made the stay, though, was the lovely staff—they are so polite, welcoming, and genuine that you feel right at home. If you're looking for a relaxing getaway with great service, this is definitely it."

Aucun.

"The location was lovely. You could go for a lovely walk around the golf course."

The restaurant was dry cold and the dinner service should had been a lot better

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"Отличное бунгало. Отель находится рядом с лодочками. Персонал внимательный и дружелюбный. Завтрак скромный, но очень вкусно приготовленный. Поблизости есть хороший ресторан. Вас отвезут до него из отеля. Очень, очень вкусная рыба. В номере есть все необходимое. Красивая терраса."

Aucun.

"I appreciated Riza who was the main host. She greeted me on my arrival and was very helpful. Breakfast was great!"

Aucun.

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"Excellent location, plenty of facilities on the grounds to choose from. Mambo beach was not too crowsded as we feared, and there was no construction in the area. Great customer service too, we appreciated the followup email asking if there is anything we need during our stay and our request was immediately granted."

Staff could have been a bit more friendlier, especially Hemingway/receptionists. Also there was a slight smell of mold in our room. You can pay in EUR, but not worth it since the change you will get back is in USD, hence losing money.

"Our stay at Bürgenstock Hotel Alpine truly exceeded our expectations. We have stayed in many luxurious hotels around the world, but this one has now become our favorite. From the moment you arrive, the staff make you feel like a king and queen attentive, refined, and genuinely caring. The kitchen at Spices was outstanding, and the breakfast was absolutely majestic, made even more special by the breathtaking view. The spa experience, the iconic funicular, and the piano music in the lobby all added unforgettable touches of elegance and serenity. We spent four magical nights, and one thing is certain: We will definitely be coming back. ✨🏔️"

Nothing

"The Bus shuttle, the room, cleanliness, and very helpful reception."

Breakfast

"Great property to relax in after a trek! Good food, staff were lovely and I enjoyed the serenity considering it is in Kathmandu."

A little tired in places - could do with a bit of a spruce up such as a lick of paint on all the walls, new carpets in the common areas (stairs) etc. Seemed to be a lot of staff but not a lot of guests (although the staff were lovely).

"eu amei todo o lugar, a equipe é extraordinária, o ambiente, o café da manhã... tudo muito perfeito ! Me senti acolhida e muito em paz, voltarei mais vezes com toda certeza !!"

Aucun.

"Great property to relax in after a trek! Good food, staff were lovely and I enjoyed the serenity considering it is in Kathmandu."

A little tired in places - could do with a bit of a spruce up such as a lick of paint on all the walls, new carpets in the common areas (stairs) etc. Seemed to be a lot of staff but not a lot of guests (although the staff were lovely).

"Great rooms, very comfortable bed and lovely bathroom."

Breakfast could have been better.

"A large resort, with a number of Pools and large beach area, with all sporting amenities. A number of eating options on site and we had two excellent meals at the two signature restaurants in the resort."

All the beach bars closing at least 1 hour prior to sunset.

"Everything was excellent.the food was very delicious everyday has every menu (that’s what we like it very much).The staff also especially in the reception was very nice and approachable.on our first day it was a little bit confusing to go in our room but there is a man a very nice man who came with us to show our room and how to get in there.Our stay was definitely perfect we came there to have a relaxation,forget the tiredness in work and also to enjoy the kids and it was really really worth it. We gonna come back for sure."

No i have nothing to say negative because while we are there it was perfect 😍.

"Tongan Beach resort is very isolated and great if you don't want to be found. The team there are fabulous, and the food is first class"

The Resort is very isolated, and expensive to go anywhere. You are actually quite captive. Off season is not the time to go here. There are very few options for activities outside the resort. Apart from an island tour which is well worth doing, you are really confined to barracks, book reading (no TVs) and waiting for sunset drinks. Yes, there is some good snorkelling, swimming and kayaking, but that's it. No TV's or DVD library, no games as such. So, it's an awfully long way to go, and very expensive for just this. Unless of course that's what you're looking for.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"It was old fashioned in a lovely sort of way. Rooms were private and the grounds are lovely. Huge pool!"

A little further from the main area of town but a nice walk.

"Priivate island resort, white sand beaches, incredible clean turquoise water, very comfortable and staff very professional and friendly. Also, many options for very good food restaurants. Very good spa therapists."

Aucun.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.