Resort sa Venezuela

"Thanks for the reception team :) They accept every asks!! Especially, The convenience store is useful for snack and souvenir!! Wanna join next journey for SeoulJeong restaurant if it is open at that time and thank you for having relaxed all!"

Aucun.

"We had a wonderful stay and truly enjoyed our time here. Everything was clean, comfortable, and very well organized. A special thank you to Mai, who was incredibly kind, attentive, and professional. She made us feel very welcome and was always ready to help with a warm smile. Her hospitality really made our stay even more special."

Aucun.

"Breakfast was fantastic. The meal we had at the restaurant was delicious. The room was comfortable and clean. Parking included was good. The facilities were excellent, including swimming, ice skating, curling, etc"

Aucun.

"Nice property, good food, nice beach activities - the staff were really, really friendly"

Nothing

"Nagyon kedves személyzet, rugalmas opciók vacsora és spa elményekkel kapcsolatosan , családias, de annál szuperebb spa, rendkívül csendes, pihentető környezet, kényelmes bútorok, közösségi, de csendes tér, társasjátékok, sakk, pingpong. Igazán rég voltunk ilyen szuper pihentető, csendes helyen."

Minden szuper volt 👌

"I like much about the workers they were very nice the housekeeping People were also nice the views inside the rooms it was a really nice place and experience"

Everything was perfect

"Clean well equipped with great facilities and staff"

Aucun.

"Staff was amazing !! View was amazing, in general excellent value for money"

Aucun.

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike

"Exceptional staff that turn this hotel into an unforgettable getaway. The whole place truly transports you somewhere else. The staff, coming from all over the Caribbean, were incredibly warm and friendly, making our stay feel genuinely special. The owner was fantastic—always present, talking with us, sharing stories, and really bringing them to life. It has been a delightful trip and a wonderful stay. We travelled with kids and it was the perfect set up. There are no real windows (only blinds and mosquito nets), so when the kids got loud, the neighbors could hear us. However room ventilation is really good, as there is a nice breeze at night. The location is also very convenient, well connected to both the north and the south. The food was surprisingly very good for a 4 night stay, breakfast was delicious. The pool and surroundings are wonderful. Would stay here every time I go back to Dominica."

The beach sand was a bit uncomfortable with lots of rocks and twigs.

"We had a wonderful stay and truly enjoyed our time here. Everything was clean, comfortable, and very well organized. A special thank you to Mai, who was incredibly kind, attentive, and professional. She made us feel very welcome and was always ready to help with a warm smile. Her hospitality really made our stay even more special."

Aucun.

"We visited in the off season and the resort was very quiet. All the staff were very friendly and we loved all the facilities. We used the gym, had a couples massage, ate in every restaurant and enjoyed watching the waves on the sun loungers. The beds were the comfiest we stayed in and we loved our coconut welcome drinks! We were lucky enough to see a few turtles on our last day! Perfect location for arriving or leaving Samoa with just a $30 tala taxi ride."

We were sad the pool was closed but appreciate we were there in the off season and there was maintenance

"Everything is new and fresh ,it’s amazing for the price. Staff are happy an helpful"

Having to get taxis but the cheap so not to bad.

"The amazing view, in front of the ocean, good value for money and friendly staff."

Aucun.

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"Great staff, beautiful place for relaxing and we felt home there."

Aucun.

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"Great location directly at the white sand, pristine waters beach. Top equiped apartment with kitchen. Near to various great dinner places."

Aucun.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"The country charm is irresistible. We stayed here first in December and fell in love with this place. When snow covers the ground it looks magical. Highly recommend if you’re looking for a warm welcoming stay. The stuff is always ready to help and very kind, receptionist was there 24/7 for easy check-in and check out."

Aucun.

"Nice calm resort well eqiupped spa, large rooms, great food, drink as well.. What is on top level is staff, in particular super nice lady at reception, always ready to help, moving you immediatelly to relaxing mood on arrival. Hope landlord is well aware having such a treasure in the team."

Nothing

"+ The place was great overall. + The host was very nice and friendly."

- It was a little hard to take all our luggage to the third floor, as there were only stairs - Rooms were small

"If I'm coming back to this resort it's only due to Mr.Hossam , he made our stay exceptional, he is the kind of staff that you will alw ays remember, and the resort overall is outstanding as well"

Aucun.

"Friendly place both staff and most of guests. Cabin was basic but ok. Beach location was great."

Aucun.

"Beautiful and cosy hotel on a wonderful location. Staff always so friendly and welcoming"

Aucun.

"Location is really great - In the middle of the desert just on the beach. Small boutique hotel with very friendly personel and very good food"

Flies were the problem in the end of December which make difficult to eat outside till evening.

"Mr. Emad and his team is very polite and respectful & efficient also when I reached there the room was not ready at the check-in time but he arrange and ready the room with in half hour."

Due to Eid holiday the room was not ready & clean at check in time.

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"Obiekt przepiękny, obfie bardzo dobre i roznorodne sniadanie."

W pokoju dwuosobowym byla jedna butelka wody, jeden recznik , jedna koldra.Ale bylismy tylko jedna noc , dlatego nie bylo to az tak uciazliwe, podejrzewam pomylke przy zameldowaniu

"Ate at Five Foot Door a michelin star restaurant and had a most memorable experience with exemplary service staff and sumptuous food."

Toilet inside hotel room had a cigarette smoke smell.

"年数は感じるもののオシャレな外観。 １室が中で２部屋に分かれており、更にそれぞれ２つずつベッドがありました。部屋同士もトイレや浴室のある通路をドアで挟んでおり行き来できます。それぞれの部屋も広い。エアコンもしっかり効くし、wi-fiやワイヤレス充電器もある。 朝食はゴルフ場のレストランで、サラダ、トースト、スクランブルエッグ＆ベーコン、スープ、ヨーグルト、飲み物をいただきました。美味しかったですが、ヨーグルトは大人向けの味です。甘くないので、子供達はトーストの苺ジャムを混ぜました。 スタッフはみんな丁寧な方ばかりでした。"

室内の鍵がかからない所がある。バルコニーへの鍵も壊れてて開かない。外スリッパも準備されているのに。時期的なものもあるかも知れないけど、窓が虫ついてて汚れている。 近くにコンビニ等ないので、夕食はよく考えてから施設に向かいましょう。

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"The property is very welcoming, with professional and helpful staff. Upon arrival, I was pleasantly surprised with a room upgrade, which I really appreciated. The swimming pool was closed for two days, but the hotel kindly removed the related charges. At breakfast, I would suggest adding kiwi and avocado, which I personally missed. The beach, gym, leisure facilities, and overall atmosphere are beautiful and relaxing. The sea is simply stunning! 🌊"

At breakfast, I would suggest adding kiwi and avocado, which I personally missed.

"Location, pool, stuff, wild elephant comes to hotel in the morning"

Do not expect new rooms, rooms are old but price is expected and service level is very high And also is good to have local money

"We liked the city/village where the hotel was in. We liked the pool and the fact that we had it for ourselves. the breakfast was great, staff was really nice."

Aucun.

"Location was perfect Just a few minutes walk to the beach Food was fresh using local produce"

Having to say goodbye at the end of the stay. All of the staff and other guests were friendly and welcoming

"Fantastic little resort with super friendly staff and a superb kitchen."

Aucun.

"The house warms up quickly with the air conditioner, which was very convenient. There were a few small issues: no shower curtain, and the shower threshold let water through, so the floor got wet while showering. The water heater was next to the bed and a bit noisy at night, but we simply turned it off before sleeping. We mentioned everything to the administrator, and he promised it would all be fixed. Overall, we had a positive impression. It was especially convenient to have a restaurant on-site — we could have breakfast there, grab something to take away, or enjoy a simple dinner. The food selection wasn’t huge, but it was more than enough for us."

Aucun.

"We upgraded to the deluxe apartments which was totally worth it as these apartments are huge. We enjoyed the dinner especially the fresh barbecue and breakfast The resort is close to the turtle reserve and we went there for the evening walk. We swung by the Turtle reserve earlier in the day and booked in which was worth while as we got on the walk that left on time and therefore didn’t have to wait. Just to mention for people wanting to see turtles: we saw plenty of them swimming around off Bimmah beach later in our holiday"

All good

"Close to gondola and restaurant. Cosy and nice apartment."

Aucun.

"Location is great. In the middle of the forest, plenty opportunities for walking. Got an excellent massage by Anna from the spa, highly recommend it!"

Too many kids - weather was a bit rainy so they were mostly inside...

"Due to another group booking received a free upgrade to an entire private bungalow. Staff and service was professional and friendly throughout. Rooms were spacious, exceptionally clean (cleaning staff deserve a bonus!), and beds comfortable. Included riding tour was a pleasant surprise and really enjoyable, highly recommended. The whole setup as a non-profit for the benefit of the community is commendable. I strongly recommend staying here!"

Aucun.